PRODUCT RETURN PROCEDURE AND INFORMATION

If you would like to return a product that does not meet your expectations, you may send the item(s) back to:

BROS
27 Rue Général de Miribel
69007 Lyon
France

Please include your invoice, your name, or your order number with the returned package.

Once we receive and process your return, a store credit / promotional code equivalent to the value of the returned product(s) will be sent to you by email. This code can be entered during checkout when reviewing your shopping cart.

Return shipping costs are the responsibility of the customer.

IMPORTANT

• Returned products must be in their original packaging and must never have been assembled, installed, or used.

• Custom BMX bikes and Custom Wheels cannot be returned or exchanged.

If you have any questions or require further information, our team remains at your disposal.

Thank you for your understanding.

The BROS BMX Team